If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. If troubleshooting your TV with a green screen leads you to open the TV up, use extreme caution as voltage can still be in the transformer even after unplugging the TV. It looks like JavaScript is disabled in your browser. I turned it off and when I turned it back on the screen is blue and nothing responds. Be among the first to get the latest The tv is 2 years old. Unfortunately for me my Blue Spot did not show up till Jan 2009. This is not a malfunction and will recover when the temperature rises back to normal. Recently, blue patches have appeared on the screen of my PS51F5500 tv. 1. How to troubleshoot TV picture and screen issues. There may be an issue with your TV.NOTE: Images may look like they are trailing or the screen may be dark during use in a cold place. This is not a malfunction and will recover when the temperature rises back to normal. If the above steps do not help to resolve the symptom, the product may require service. Sony's TVs tend to be pretty accurate, even when used out of the box with no further adjustments. Have a read '9' here. Refer to the following FAQ. The TV goes into standby and waits for a connection from a mobile device. I've only ever had Samsung TVs prior to this. Where you might get some success is by taking this up with Sony and bringing to attention the 'Consumer Rights Act 2015' (which replaced the old sale of goods act). Sony Social Support Fix for blue spots on my sony xbr65x810c Hi, Our 3 yr old Sony xbr65x810c tv has blue spots all over the tv. Yesterday 8th Jan 2019 an engineer came to my home and told me, the problem could not be fixed, I needed a new screen BUT they no longer make the screens. I contacted LG just before Xmas and as it’s out of warranty, the repair would be about £300. An LCD spot occurs when the TV's backlight produces an unsightly "light bleed" effect, when individual on-screen pixels become defective or when your monitor is just plain dirty. Turn off the TV and unplug the AC power cord (main lead). been like this for about a week and seems to be getting slightly worse.had the tv for just over 2 years.is there a fix or is the tv on the road out. The quality obtained from DVD discs recorded on home DVD recorders often varies due to different quality settings being used on the recorders. It is more noticible on some channels then others, but shows up on all channels. Solved: We have a Samsung LED TV. For the past couple of days, there has been a blue haze at the bottom of the screen. When the issue occurs in the Menu screen. Unfortunately for me my Blue Spot did not show up till Jan 2009. Restart the TV and check if the issue is resolved. Applicable Products and Categories of This Article What you may be seeing is one or more of the greater than 2,000,000 dots that make up the composition of the LCD or OLED screens. The entire picture has a red, green, or blue tint. Blue screen. When the issue occurs in the Menu screen. - Answered by a verified TV Technician DVD & Home Theater Gear - Blue spot on HDTV. Restart the TV and check if the issue is resolved. Some devices with glossy screens allow the Blue Shield to attach directly to the screen however we recommend using velcro to support the filter directly to the device’s frame. Hello. If the TV is connected to an active and stable Internet connection, install the latest TV software. This will reset your TV and erase all the information on it. Check if the cable is firmly connected to the TV and the connected device and make sure it is not loose. The tv never came all the way to regular screen of a channel. Get a soft eyeglass cleaning rag or other very soft rag. 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